FAQ's
1. How can I contact you?
You can contact us by sending an email to miniprintofficialusa@gmail.com. We strive to respond to all inquiries within 24 hours.
2. Where are your products shipped from?
Our products are shipped directly from our suppliers in various countries around the world. This allows us to offer a wide range of unique and innovate products at competitive prices.
3. Can I get a refund on my purchase?
Yes, we offer a 30-day refund policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please refer to our refund policy for more details.
4. How long does shipping take?
The shipping time varies depending on your location. Generally, it takes 7-10 business days for our products to be delivered to customers. Please note that international shipping may take longer due to customs clearance procedures.
5. Do you offer international shipping?
Yes, we offer international shipping to most countries. However, please note that there may be restrictions on certain products for specific regions. You can check the availability of international shipping during the checkout process.
6. Can I track my order?
Yes, once your order is shipped, we will provide you with a tracking number. You can use this tracking number to track the progress of your shipment on our website or the carrier's website.
7. What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, Apple Pay, Zelle and Discover. We also accept payment through PayPal for added convenience.
8. Are your products covered by a warranty?
Yes, all our products come with a [insert duration] warranty. If you encounter any issues with your purchase during the warranty period, please contact us and we will assist you with the necessary steps for repair or replacement.
9. Do you offer wholesale or bulk discounts?
Yes, we offer wholesale and bulk discounts for larger orders. If you are interested in purchasing our products in bulk, please contact us with your requirements and we will provide you with a customized quote.
10. How do I cancel or change my order?
If you need to cancel or make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or modified.
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To start a return, you can contact us at miniprintofficialusa@gmail.com. Please refer to our refund policy for more information on the return process, exceptions, and refunds.